Can anyone help? Has anyone at MS been able to re-createĪny of the above problems as it seems that there is a common theme, which means that users cannot use the product that they paid for.Īny suggesstions would be most welcome.
The installation programs work for all the other Expression programs, its just Encoder Pro 4. I have tried installation options a number of times. When I restart my computer I get CHKDSK program which says that my DISK Volume has been corrupted and each time removes some index files. Manager is the one using the CPU and eventually hangs. In the cases where I am using the Expression Setup program the Xsetup process on my Task All applications freeze and my CPU is at zero.
Up Encoder Pro 4, Change, Repair or Remove Encoder Pro 4 my computer hangs. I decided to re-install Encoder Pro 4 and thats when my problems really started. Then when I tried to get into Encoder my computer just hanged. At the same time I bought a license for, and installed, MS Office 2010.
I installed MS Expression Ultimate trial version and then after the 30 day period and having tried Blend and a brief look at the other apps I decided to buyĪ license. My problem is just with Expression Encoder Pro 4. I have the same problem where XSetup just hangs. Send c:\PeteLewis_inst.log to me and I'll try to determine where it is hung-up. First try to cancel/close it and, if that doesn't work, kill the process.ĥ. If you wait long enough XSetup.exe doesn't seem to be doing anything in taskman.
Open TaskMan and note if the XSetup.exe and msiexec.exe processes seem busy.Ĥ. Note if the UI is hung by trying to move the windowĪround or cancelling/closing and then cancelling the cancel. There is a license file installation step during detection that can be a bit lengthy under certain conditions. Run Setup.exe -l*v:c:\PeteLewis_inst.logģ. After XSetup UI comes up, give it some time (give it 15 min, for grins). Use your favorite Zip extraction tool to extract the files contained in the downloaded self-extracting. In that case, we're probably not getting to Setup.exe and then XSetup.exe, but in your case, you are getting to the XSetup.exe, UI, but it seems to be stalling. This problem seems different than what Cagey Bee is seeing.